Terms of Use

Effective September 22, 2026

What these cover

These terms cover 121consulting.us and 121 OS, the software the 121 Brand runs on. Six companies share it — 121 Consulting, 121 Sales, 121 Marketing, 121 Hiring, 121 Investment and 121 Tech — along with our partner companies and our clients.

Using the site or signing in to 121 OS means you accept these terms. If you do not, do not use them. A signed engagement agreement, where one exists, wins over anything on this page.

What we offer

Business-development consulting for trade contractors: a twelve-week engagement covering systems, structure and strategy, plus the software that runs it. Nothing on this site is an offer of a specific result, a guarantee of revenue, or a promise that a particular outcome will follow.

Your account

  • Accounts are given, not self-serve. Somebody at 121 grants you a seat, or you are invited into a client portal.
  • Your login is yours. Do not share it. Tell us straight away if you think somebody else has it.
  • What you can see and do is set by your seat, and it is enforced by the system, not by trust. Do not try to reach anything your seat does not give you.
  • We can suspend or remove a seat — for misuse, at the end of an engagement, or when somebody leaves a company.

Calendar feed links

121 OS can give you a private link that your own calendar app subscribes to. Treat that link like a password:
  • It works without signing in. Anyone who has it can read that calendar.
  • Put it in your own calendar app. Do not post it, forward it, or paste it into a group chat.
  • If it gets out, reset it in the app. That breaks the old link immediately, for everyone, including you.

Money

  • Fees, the schedule and the term are set in your engagement agreement, not here.
  • Invoices raised in 121 OS are due on the date on the invoice. You pay by bank transfer, through Mercury, using the link or the bank details on the invoice. We do not take card payments and never store a card number.
  • Commission and payout lines shown in the app record what has been earned. Earned is not the same as paid, and the app says so wherever it shows a figure.
  • If a figure in the app looks wrong, tell us. We will look at the records behind it and correct it if it is wrong.

Signing things

Agreements sent through the app are signed electronically, in 121 OS itself. You agree to sign electronically, type your full name and draw your signature, and we keep an audit trail with the signed agreement: when it was sent, opened and signed, where it was signed from, and a fingerprint of the exact text you signed. An electronic signature counts the same as one on paper. A copy of anything you sign is emailed to you.

Who owns what

  • Yours. Your business information, your documents, and anything you put into the app. You keep it. You give us permission to use it to do the work you hired us for.
  • Ours. The software, the site, our frameworks, our templates, our training material and our brand. Using 121 OS does not give you a licence to copy, resell or rebuild any of it.
  • What we may say about you. We will not use your name or your results publicly without asking you first.

Acceptable use

Do not use the site or 121 OS to break the law, to harass anyone, to send unsolicited bulk messages, to scrape or copy data at scale, to test or probe our security without written permission, or to reach data that is not yours. Do not upload anything that is malicious or that you do not have the right to upload.

No professional advice

What we provide is business consulting. It is not legal, accounting, tax or investment advice, and it is not a substitute for a lawyer, an accountant or a licensed adviser. Decisions you make about your business are yours.

What we depend on

121 OS relies on services we do not run — hosting, the database, email, calendars and our bank. We choose them carefully, and we are not responsible when one of them is slow, down or changes what it does. We do not promise the app will be available without interruption.

Disclaimer

The site and 121 OS are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

Limitation of liability

To the fullest extent the law allows, 121 Consulting is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue or lost data, arising out of your use of the site or 121 OS. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim.

Governing law

These terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Disputes go to the state or federal courts located in Maricopa County, Arizona.

Changes

We may update these terms. The effective date at the top is always the current version. Carrying on using the site or 121 OS after a change means you accept it.

Questions? Reach out at admin@121consulting.us.